Customer Service Hours:

Monday - Friday
8:30 - 17:00 GMT

Should you have any questions please email us with your name and order number. 

We take pride in our customer service and promise that we will get back to you within a maximum of 12 hours.

Here's how you can contact us:

1. Send us a message on Facebook - this is the quickest way of hearing back from us!
2. Send us an email to hello@yourperfumeshop.co.uk
3. Contact us on WhatsApp Business or call +44 749 861 5682
4. Mail us with your query:

Your Perfume Shop
62 Kenyon Street
London
SW6 6LB

Please do not submit the same message via multiple platforms (i.e. Contact form, Facebook, E-mail, text etc.) We aim to respond to everyone within 12 hours. If you do not hear back from us within 2 business days, please check your SPAM folder as our reply may have found its way in there by mistake.